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Downloading and Using XOX Wallet App

No. Your number is only registered and would always be paired to one device at all times. You will not be able to register/log in the XOX Wallet App through another device at any time. 

No, XOX Wallet is only available in Malaysia and is unavailable in other countries.

No, XOX Wallet is only accessible through your mobile phone.

If you are experiencing technical difficulties:

  1. Ensure that you have downloaded the latest version of XOX Wallet
  2. If the problem persists, please contact us through email at [email protected]

No, please be informed that XOX Wallet App can't be installed on a rooted device. Please change your device and ensure that it is not jailbroken asthis will compromise the security for any monetary related app because your personal data could be stolen by unauthorised parties.

XOX Wallet App is currently available on Malaysia's Google Playstore and Apple App store. Please verify that your account location setting is set for Malaysia and ensure that your phone's operating system is up-to-date as XOX Wallet app is only supported on Android V5.0 (Lolipop) and above. If you are still unable to find or download XOX Wallet, please contact us at [email protected]

XOX Wallet App is currently available on Malaysia's Google Playstore and App store.

Please verify that your account location setting is set for Malaysia and ensure that your phone's operating system is up-to-date as XOX Wallet app is only supported on iOS 9 and Android 5.0 (Lolipop) and above

  1. Kindly check if you have downloaded our latest version of the app.
  2. Please ensure your username and password is accurate
  3. Please ensure that you have logged in to your registered device and allow phone permission for location
  4. If the problem persists, you may contact [email protected]