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10 Security Tips You Should Know
1 Oct 2023

10 Security Tips You Should Know

Here are some invaluable tips to safeguard your digital finances and protect your peace of mind:

  1. Be cautious of unsolicited calls or messages: Be wary of unexpected calls, texts, or emails asking for personal or financial information. XOX Wallet will not request such information through unsolicited communication.
  2. Verify the sender's identity: Double-check the sender's identity and contact details before sharing any sensitive information. Scammers may attempt to mimic eWallet providers to deceive users.
  3. Use official app stores: Download eWallet apps only from official app stores (e.g., Google Play Store, Apple App Store) to reduce the risk of downloading fraudulent or malicious apps.
  4. Enable multi-factor authentication: Use multi-factor authentication (e.g., PIN, fingerprint, face recognition) offered by your eWallet app for an additional layer of security.
  5. Monitor your transactions: Regularly review your transaction history and immediately report any unauthorized or suspicious activity to your eWallet provider.
  6. Keep your eWallet app updated: Install updates for your eWallet app promptly, as they often include security enhancements and bug fixes that protect against potential vulnerabilities.
  7. Use secure networks: Avoid using public Wi-Fi networks for financial transactions or accessing your eWallet app, as they may be insecure and prone to eavesdropping.
  8. Beware of phishing attempts: Be cautious of phishing attempts through emails, texts, or fake websites that aim to trick you into revealing your eWallet login credentials or personal information.
  9. Double-check website URLs: Before entering any sensitive information, ensure that the website address (URL) starts with "https://" and displays a padlock icon, indicating a secure connection.
  10. Educate yourself: Stay informed about common scam tactics and fraud schemes related to eWallets. Regularly educate yourself about the latest security practices to protect your financial information.

Always be cautious. If something seems suspicious or too good to be true, it's best to verify with your eWallet provider or seek assistance from our customer support.

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